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Anger Management for an IT person

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Are you an IT person? have you ever dealing with dumb friend or client? I bet you have this experience, especially for Tech support its common thing within their world and I think it happen every day. Below are the stories about this and hopefully for those of you that not an IT person “Don’t get mad When You the one who DUMB!!!, Because we her to help and solve your problem :D” enjoy this stories;

Right Click The Mouse Button

This story comes from Christopher French taken from APC magazine feb 2007

I Work in Head Office and provide service to supermarket stores for certain applications,”
He says, A store person called up, stating that they could not download from the intranet via The link provided. The program required the user to save it to a drive rather than run it directly. I told them to right-click and when prompted select “Save Target As”

After several attempts from store person, they stated they were right -clicking the mouse but the prompt didn’t appear

Again, I asked are you sure you are clicking the right mouse button, ti which they replied

“Oh I thought you mean am I Clicking with my right hand”

On the other end of the line I began banging my hand on my head, thinking maybe it’s me”

To be Tech support its not easy.. you have to be patience especially when that user is Advanced User or maybe its your boss.  Do you have funny stories like this? please send it to me and I will link back to you.

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Multiple Skills for the 21st Century

These are the 6 learning skills for the 21st Century by Jim Rohn ;

  1. Sales
  2. Recruiting
  3. Organizing
  4. Promotion
  5. Recognition
  6. Communication

Read More…

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